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  1. From within OWL, go to the $ sign (Accounting and Finance)

  2. Click on ‘Previous Activity’ under the external accounting heading 

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  3. This page will list any errors that are outstanding and needing action. 

    For individual error help, please review the following links. If none of the following links assists you in your errors, please contact the Wise Owl Help Desk.

    External Accounting System FAQ's
    Accounting System Name and External Integration
    Found existing record in External Accounting System
    Transaction ID cannot be Linked

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If you see the following message, that means that Wise Owl and the External Accounting System are currently synchornising their data and this may change any errors that are on this page once complete.Image Removed

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You can see records currently waiting to be sent across to your External Accounting System by clicking on 'Pending Records'Image RemovedImage Removed

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