Minimum System Requirements

...

Non-Office documents (eg: images, plain text files, html files, mp3 files, etc)  are displayed in your web browser in a view-only mode. The exact display and functionality is dependent on your Web Browser. A download option is always available.

Wise Owl Legal uses WebDAV technology to support editing of Microsoft Office Documents. Although Wise Owl Legal only supports editing documents via the web browser interface, other WebDAV technologies may be able ot to access your documents. The Wise Owl Helpdesk cannot provide support for 3rd party WebDAV access.

Microsoft Office

Microsoft Office 2010 desktop version and newer is supported.

Documents may be edited using the appropriate MS Office application (Word, Excel and Powerpoint). Other applications are not supported (Eg: Visio, Publisher, OneNote). 

Office 365 is supported only if you install the current desktop version of Microsoft Office. Documents are not stored in the Office 365 cloud. The web-based Online Office 365 products are not supported.

Document Module Email Support

Microsoft Outlook MSG email files are supported as read-only documents. They must be exported from Outlook as MSG files, then loaded into Wise Owl Legal via the normal document upload page. They may be viewed in your web browser from Wise Owl Legal, but may not be edited in Wise Owl Legal. 

Wise Owl Legal does not support automatic receipt of emails directly into the documents module. You must manually export emails from Outlook as MSG files.

...

Wise Owl Legal is primarily designed for use on desktop system. While some support for iOS and Android based devices is available, we do not recommend using mobile devices for day-to-day usage. Support is best on tablet sized devices. Data entry is particularly troublesome and we recommend using tablet devices for viewing and accessing documents only.

In particular, the following modules are not supported on tablet and phone devices:

...

• Any device that has access to a browser, including:
  • Tablets (e.g. Apple, Microsoft, Samsung, Amazon, Google) 
  • Smart Phones

End User Hardware

Wise Owl Legal does not have any particular hardware requirements in terms of CPU, RAM or hard disk. In general, you should consult the minimum hardware requirements of your web browser. Obviously, more powerful computers and larger screens will improve speed and productivity. A larger, wide screen monitor will considerably improve your experience in Wise Owl Legal.

Server Hardware

Wise Owl Legal is a web based product. You may host Wise Owl Legal on your own server, a dedicated server or a cloud based server in our secure data centre. Virtual and physical servers are supported.

You must contact the Wise Owl Legal Helpdesk to confirm your server will be able to run Wise Owl Legal. We cannot guarantee Wise Owl Legal will run on your server without reviewing your purchase order or existing environment.

The following hardware requirements may be used as a guide for purchasing a server for Wise Owl Legal.

Minimum Server Hardware (for up to 6 users):

• Operating System: Windows Server 2012 R2 Essentials
• CPU: 2 cores, 2GHz+, 64 bit. Intel Core i3 is supported, Intel Xeon recommended
• RAM: 3.5GB (for virtual servers), 4GB (for physical servers). ECC RAM is required.
• HDD: 200GB RAID 1 (mirroring for data security) - 120GB for base operating system, 80GB for Wise Owl Legal database and documents
• Backup: Windows Server Backup to external HDDs (minimum 3 disks, 500GB in capacity)
• Internet: a broadband connections is required for verifying license, downloading updates and remote support
• Admin Access: administrative access to the server is required for installation, subsequent updates and remote support
• Database: MS SQL Server 2012 Express Edition
• SSL Certificate: required for remote access
• Important: a server only meeting the minimum requirements must be dedicated to hosting the Wise Owl Legal database and must NOT be used as a workstation for staff.

Recommended Server Hardware for best performance or more than 6 users:

• Operating System: Windows Server 2012 R2 Standard
• CPU: 4+ cores, 2GHz+, 64 bit. Intel Xeon
• RAM: 16GB, ECC RAM is required.
• HDD: solid state drive for system dataHDD: 200GB+, RAID1 / RAID5 / RAID10500GB RAID 1 - 120GB for base operating system, 380GB for Wise Owl Legal database and documents
• Local Backup: ShadowProtect backup to external HDDs (minimum 3 disks, 1TB in sizecapacity) OR network storage
• Remote Backup: ShadowProtect backup to remote location
• Internet: a fixed, high speed broadband connections is required for verifying license, downloading updates and remote support
• Admin Access: administrative access to the server is required for initial installation and , subsequent updates and remote support
• Database: MS SQL Express Server 2012 Standard Edition
• SSL Certificate: required for remote access

...