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You may request we restore from a backup at any time. We can restore a copy of your SQL database and documents at a point in time (we save copies once per hour). We and we can restore a copy of individual documents at a point in time (we save several copies of both database and documents through the day).
The older the time requested, the less likely we can restore from a specific time. Over time, we remove different versions of files from your backups (eg: we might keep copies from every hour for 7 2 days, then copies every 6 hours for the next 14 days, then copies every day until backups finally deleted).
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