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Q: The field I want isn't available in the dropdown
A: All dropdown fields can be customised by going to appliance settings > general > manage list definitions > [dropdown category you wish to add a field to] > add record > save changes
Q: How do I delete a user?
A: You can disable a user by going to Settings Cog > Manage Users > Select the user > Account > Untick the 'Active' Checkbox.
You cannot delete users as they are attached to transactions in your database.
Q: I have entered typing shortcuts in but they aren't working!!
A: This would be a caching error in the browser you are using. Try refreshing the browser or closing all the browsers and re opening them. If it still doesn't work then the browser may need a 24 hour period to refresh and show your changes.
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