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Invoices will automatically change their status to Closed once they have been paid in full and no action is required for this.
However their may be exceptions to this for a couple of reasons including
- issues with invoice, receipts and any adjustment notes applied passing through to the External Accounting system
- interruptions to internet connection
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How to Manually close an Invoice
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If you continue to close the invoice with amounts outstanding then your login will be recorded in the audit logs of the system against this action.
