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You may wish to consider the following additional options for backups:

  • Off site backups to the cloud

    • Far Edge Technology can offer space in its secure data center for storage of backups

    • DropBox for Business

    • OneDrive

    • Google Drive

    • CrashPlan

    • BackBlaze

  • Alternate mediums

    • DVDs or other optical media

    • Tape drives

    • NAS server

  • Additional or spare disks in case of failures

  • Location of off-site backups and archives

Backup Software

The Wise Owl Legal Help Desk recommends using Shadow Protect for maximum data security, flexibility in choosing what to restore and cloud backup options. Additional fees apply.

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We maintain the following SQL server database backups:

  • Hourly backups of new or changed records (SQL Server log backups), retained for 7 days

  • Daily full database backups, retained for 45 days

  • Monthly full database backups, retained indefinitely

We maintain documents backups for a minimum of 45 days, but do not retain long term archives of purged documents. It is your responsibility to archive documents before purging them.

Backups are stored in the following locations:

  • On the server your Wise Owl database is hosted on, in our secure North Sydney data centre

  • An on-site copy of all backups is made to an alternate server in our North Sydney data centre

  • An off-site copy of all backups is made to an alternate Sydney location

Documents and database records which are not purged are never deleted, they remain online in your Wise Owl database.

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