Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Stop Monitoring this Add In

  1. Go to File

    Image Modified


  2. Click on the Manage COM Add-Ins button

    Image Modified


  3. Scroll down to your Wise Owl Outlook Helper and choose the option to not monitor the add in for 30 days and then click apply.

    Image Modified


  4. Close Outlook and restart it to have your changes take effect

Always Enable this Add In

...

You can tell that Outlook has disabled the Add In if you see the yellow bar at the top telling you about an Add In problem.

  1. Click on the View Disabled Add-Ins button (or use steps 1 – 2 above to locate your app in the Add Ins section)

    Image Modified


  2.  Open the options under the Add-In heading that was disabled and click Always Enable and Apply

    Image Modified


  3. Close Outlook and restart it to have your changes take effect

Unfortunately, Outlook does not offer an option to mark an Add In onto the ‘Always Enable’ list proactively – It can only be done in response to it being de-activated.