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If you have payments applied to an invoice, it will not let you delete that invoice until the payments are also deleted. This is to prevent monies already receipted from being un-receipted and changing the client’s account balance incorrectly. Note: You should only delete receipts if you can confirm that no funds were actually received by the firm.
Receipts
- Can edit/delete when receiptis draft
- CANNOT delete once receipt is confirmed
- Can delete once receipt is posted to accounting system (if you delete the second entry in the external accounting system (E.g. QuickBooks Online) , you will then need to delete the original entry in the OWL as well)
- Can delete receipt in external accounting system (this will not flow back to WOL)
Disbursements
- Can edit/delete when Disbursement is draft
- Can delete when Disbursement is posted or paid – Disbursement will need to be deleted in the external accounting system
- Can remove a Disbursement from an invoice (by selecting red x) but this will not delete the disbursement in the register
- Cannot edit or delete a Disbursement on a finalised invoice
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