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Using the "Resurrect" button will put the Invoice back into the Draft status. If this invoice was previously posted to your external accounting system, you may need to link this record in the External accounting previous activity page. (Advanced users only).
When deleting invoices, great care needs to be taken to ensure that the entries are correctly billed or made available to bill on a replacement invoice. If this doesn’t happen, records could show that they are billed even if the invoices they were billed on has been deleted.
In the case of an invoice that has been incorrectly deleted and the entries on it are showing as billed incorrectly, there is a second chance option available to ‘resurrect’ the invoice.
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Please contact the help team to resurrect an invoice if there is no other way around.
Areas of potential affect for the Ressurect button:
- Invoice
- Receipts and Adjustment notes previously applied
- External Accounting system
- Time or Outlays previously billed