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Your Wise Owl Appliance must be connected to the Internet on a semi-regular basis (a permanent connection is highly recommended). Generally, your appliance must check-in to the Wise Owl License Server every 7 days. Internet access is also required for remote support, Appliance management and system updates.

 

The term subscription and license are used interchangeably. However, a license is the technical file which covers all aspects of a subscription (users, modules, expiry, etc). A license has an expiry date, which is how the time based aspect of the subscription is implemented technically. A subscription will usually mean the whole license (users, modules, expiry, etc), but may sometimes refer specificity to the expiry date (this will be clear based on context). In general, technical staff will refer to your Wise Owl license and sales staff will refer to the same thing as your Wise Owl subscription. The term expiry will always refer to the temporal end of a license / subscription.

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Your Wise Owl Legal appliance will begin restricting access to functions when your subscription expires . And and will restrict all changes 60 days after expiry (read only mode).

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Simultaneous users is a count of the number of users logged into the system at the same a particular time. Each time a user logs into Wise Owl Legal the number of simultaneous users increased increases by one. Each Similarly, each time a user logs out of Wise Owl Legal, it decreases by one.

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The user who reaches the license maximum will see a notification when they login indicating they are the last user allowed in Wise Owl Legal. Example: your license is for 5 simultaneous users, 4 are already logged in. Another user logs in and they are shown a message saying further logins will not be allowed.

Each login from a separate web browser or device counts as a discrete login. Example: if the user Larry Lawyer is logged in from his tablet, his office desktop using Internet Explorer and his desktop using Firefox, that counts as three (3) logins. If your subscription entitles you to a maximum of 3 simultaneous logins, no other users may log into Wise Owl Legal.

Administrative users may "kick off" other users from Wise Owl Legal . And and a user may "kick" themselves off if they login from a different computer (eg: you don't logout from an office computer and then try to login from a laptop or tablet).

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Running without internet access for a long period of time is impossible; your Wise Owl Legal appliance must regularly contact the License Server to ensure the license file is valid and up to date. These check checks occur every day and must happen at least once every 7 days. If your Wise Owl Legal Appliance cannot contact our license server over a 7 day period, it will change to read-only mode immediately. As soon as a connection is re-established and the license is verified with the License Server, the Appliance will revert to full functionality.

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Wise Owl Legal maintains ownership of its intellectual property contained within the physical appliance. This includes any source code, binary programs, text, images, media and documents part as part of the Wise Owl Legal Program. It also includes any template documents included in your subscription.

The data contained on the Wise Owl Appliance entered by you is yours and always yours. You hold copyright on any data or content you create. This includes all document documents created from scratch, any documents document templates you create from scratch, any draft or final documents created from Wise Owl Legal document templatetemplates, and of course, all contacts, matter data, trust and general accounting data and time billing data you have entered or imported.

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