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If you are responsible for administering a Wise Owl Appliance or applying updates, you must read this page carefully, in its entirety. You must also familiarise yourself with the risks associated with updates. While Wise Owl has tried to make the update process as smooth as possible, some degree of planning and understanding is required for Appliance administrators. You can also read the technical detail of the update process , if you wish, however, it is not required.
If Wise Owl is managing updates for you or is hosting your Appliance (ie: you do not have a physical Wise Owl Appliance in your office), you should read the Managed Updates page. You can read this page to know what happens behind the scenes (this is the same procedure Wise Owl Technicians follow).
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