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Wise Owl will create a list of all matter types available for your firm.
How to make a favourite matter type
Creating a favourite matter will ensure that your most used matter types are brought to the top of the drop down list when creating a new matter.
Follow the steps outlined above on 'How to view a full list of matter types'. Once the list has been created you can manually click on the matter type you want to favourite.
Change the sort order to -1000 and save.
When creating a new matter, using the down arrow on the matter type will create the drop down menu with your favourite matters starred to the top of the list.