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For support and feedback select the 'Contact Helpdesk' icon, the green plane icon , from the top right hand corner.
Technical Support is for any help needed for Wise Owl Legal.
We have three available methods of phone, email or by filling in the 'Request Details' form found at the bottom of the Help desk page.
Please contact us in the most convenient way for you.
For support requests that are not urgent, please try searching the Knowledge Base, How-To Guides or asking a question on the Community Support Forum.
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You have requested the feedback be kept private. We will respect your privacy.
Other users may have already requested your feature. Your feedback will be added as a vote against the existing request.
Your new feature may be too specific. Only features of benefit to many Wise Owl Legal users are accepted. An add-on / plug-in system is under development.
Your new feature may be out of scope. Only features of benefit to people in the legal industry are accepted. We may recommend a 3rd party product instead.
Your feedback may contain private or sensitive information. It may be edited to remove such content or kept entirely private.
Your feedback may be too vague. We may contact you to ask for more details or simply disregard your feedback.
Your feedback may be unconstructive. Although we read all your feedback, general positive and negative feedback is not constructive on public forums. Offensive comments will be ignored entirely.
Your feedback may be a bug or error. It will be redirected to our helpdesk. There may be a short delay while this happens.