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Click on Start and type Internet Options.
Open Internet Options.
Clicked Click Delete…
Select Cookies and the click Delete
Close the Internet Options/Properties window.
When you now attempt to access your Wise Owl documents you should be asked to enter your Wise Owl username and password, this should only happen the first time you do this, after that point your Windows system should store a new Cookie which avoids the need for you to login every time.
If you are not asked to enter your credentials, please restart Windows and then try access the documents.
2. Clear Data via Internet Explorer
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Go to Tools > Internet Options
Select the 'Delete' option
Confirm the items to be deleted and then select 'Delete'
Close Internet Explorer and access the Windows Explorer to see the back end documents.