Error:
620: TxnID Cannot Be Linked - TxnID Cannot Be Linked : 123
Transaction was reverted to Draft status to allow errors to be corrected.
Solution:
This error has several items that could be a problem. Please check the following items and then if your problem persists, please contact the OWL Helpdesk.
- Check the transaction that this is linked to for any issues. E.g. This is a receipt. Check that the Invoice in QBO is open, unpaid (or partially paid) NOT closed.
- Make sure the WOL matter (customer in QuickBooks Online) has bill with parent set.
- Also check the transaction '123' is the correct type and is linked to WOL correctly.
- Resolve the error and attempt to repost the receipt