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Appliance Licensing

Wise Owl Legal Appliances are licensed for your use on an annual subscription basis. In addition, your license entitles you to particular Wise Owl modules and a number of simultaneous users.

You can see the details of your current license in the Appliance Settings page.

Your Wise Owl Appliance must be connected to the Internet on a semi-regular basis (at least, a permanent connection is highly recommended). Generally, your appliance must check in to our server every 7 days. Internet access is also required for remote support, Appliance management and system updates.

Definitions

Subscription

Modules

Simultaneous Users

Semi-Regular Internet Access

License Tampering

 

Appliance Ownership

The physical Wise Owl Appliance remains the property of Wise Owl Legal Pty Ltd for the duration of your subscription. If you decide to end your subscription or upgrade to a different Appliance, you should contact Wise Owl Legal to arrange the Appliance to be shipped back to our office.

The data contained on appliances is yours. 

Expired and Invalid Licenses

The best way to ensure your continued access to Wise Owl Legal is to ensure you keep your subscription up to date, and don't try to tamper with the license. If you require additional users or modules, our sales team will be happy to assist and a new license can be delivered to you within minutes of receipt of payment.

Once your license expires, the following functions are disabled:

  • Creation of new matters.
  • Creation of new contacts.
  • Creation of new fee earners.
  • Creation of new documents.
  • Installation of new updates.
  • The number of simultaneous users are restricted to one (a single user).
  • Any automated system imports (eg: from phone systems or photocopiers).
  • No time billing entries after your license expiry date.

Some components remain functional for 60 days after expiry, so you may remain compliant with your legal obligations:

  • All trust accounting.
  • Time billing (although no entries are permitted after the license expiry date).
  • General accounting functions.
  • Editing existing matters.
  • Editing existing contacts.
  • Editing existing documents.
  • Key system functions such as:
    • Audit logs
    • System logs
    • System, Appliance and User settings (although no updates may be installed)
  • All export functions. You can export your data to a 3rd party system if you decide not to extend your subscription.

Sixty (60) days after your license expires, all modules will become read only. No changes to existing records or new records are permitted. Export functions are always enabled; you can always get your data out of Wise Owl Legal.

 

Wise Owl Legal Appliances use a variety of precautions and anti-tampering measures including:

  • Asymmetric encryption and signing (similar to the technology used by SSL to secure on-line transactions)
  • License validation with the Wise Owl Legal License Server.
  • Automatic upload of any license violations or tampering to the Wise Owl Legal License Server.

If you are found to have deliberately tampered with your Wise Owl Appliance or License, your access to Wise Owl Legal may be terminated without warning.

 

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