How to view a full list of matter types
From the top menu bar, select the settings icon to the top right of page;
Select appliance settings;
Click manage matter types;
Wise Owl will create a list of all matter types available for your firm.
How to make a favourite matter type
Creating a favourite matter will ensure that your most used matter types are brought to the top of the drop down list when creating a new matter.
Follow the steps outlined above on 'How to view a full list of matter types'. Once the list has been created you can manually click on the matter type you want to favourite.
Change the sort order to -1000 and save.
When creating a new matter, using the down arrow on the matter type will create the drop down menu with your favourite matters starred to the top of the list.
