This page is dedicated to Frequently Asked Questions about the Trust Accounting Module.
For other FAQ pages please go to Finance FAQ's, Documents FAQ's, External Accounting System FAQ's or General FAQ's.
Q: How do I enter a Trust Payment?
A: See Trust Accounting - New Trust Payment
Q: How do I enter a Trust Receipt?
A: See Trust Accounting - New Trust Receipt
Q: How do I enter a Special Deposit?
A: See How to Record Special Deposits
Q: How do I reverse a Trust receipt?
A: See How to Reverse a Trust Receipt or Payment
Q: How do I reverse a Trust payment?
A: See How to Reverse a Trust Receipt or Payment
Q: How do I change a cheque number?
A: Before you follow the steps below, ensure that you have the authority to change cheque numbers.
1.Select the Tools and Settings Cog from the top menu
2. Select Applicance Settings
3. Select Trust Accounting
4. Select Manage Chart of Accounts
5. Select the Account that you are writing the cheque from
6. Scroll down and edit the next cheque number
7. Change the Cheque number to the next in the sequence
8. Select SAVE and then go and write the cheque
Q: How do I edit a Trust Cheque?
A: See How to Edit a Trust Cheque
Q: How do I clear a Trust Payment?
A: Once a Trust Cheque has been made and is ready to be cleared, it can be done so by going into the Trust Register, selecting the reference number of the cheque to be cleared and then selecting the ‘Clear Payment’ button from the top of the screen.
You will need to confirm the payment is to be cleared and that you have written evidence that it has been banked in the trust account e.g. bank statement.