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Messaging across Wise Owl

Within Wise Owl Legal there is a messaging system. You can send a message to another user by going to Tools & Settings > Send Message.


 

You will be taken to a page to customise your message before it being sent.

To: Here you can specify which user, or all users this message will go to.
Hold Ctrl while selecting to select more than one user.

Severity: This will determine what sort of message is sent and what priority it is to the other user. As the picture explains, there are four statuses.

  • Info (Blue)
  • Success (green)
  • Warning (Yellow)
  • Error (Red) 

Heading: This is basically a subject line. A brief introduction into what the message is about.

Message: Include your longer message here.

When your message is ready to send, select the blue Send Message button at the bottom left.
Remember that the message may take up to 60 seconds before another user receives it. 

It will appear at the top of their screen until they select the close button even if they navigate to different pages of WOL.
 

 

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