Minimum System Requirements

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• Internet Explorer 11 or Microsoft Edge
  • Internet Explorer 11 in Windows 7 and Windows 8.
  • Microsoft Edge in Windows 10.
  • Note that Internet Explorer 11 is the last version of Internet Explorer. All new features and development from Microsoft is being made to Microsoft Edge. We recommend Wise Owl Legal users using Internet Explorer develop a migration plan to Microsoft Edge on Windows 10, or use an alternative browser.
  • Automatic spell checking may require a 3rd party add-on for Windows 7. Windows 8 and 10 include spell checking support. Please see Spell Checking Support.
• Mozilla Firefox versions up to 6 months old
  • As new versions of Firefox are released every 6-8 weeks, we only support versions released in the last 6 months. We recommend upgrading to the most current version as soon as it becomes available.
  • The most current Firefox Extended Support Release is also supported for 12 months after release.
  • There are portable versions of Firefox available from PortableApps which do not require administrative rights to install. 
  • Australian English dictionaries are available for download. We recommend installing the en-GB version of Firefox for best language support. Please see Spell Checking Support for more details.
• Google Chrome versions up to 6 months old
  • As new versions of Chrome are release every 6-8 weeks, we only support versions released in the last 6 months. We recommend upgrading to the most current version as soon as it becomes available.
  • Chrome does not require administrative rights to install.
  • Australian English dictionaries are installed by default, but may require manual activation. Please see Spell Checking Support.
• Apple Safari 5 7.1 0 or newer
  • Safari is recommended for Macintosh computers and iPhone / iPad devices. 
  • Although Safari works under Microsoft Windows, other browsers are usually a better alternativeSafari version 7.0 is installed with OS X Mavericks
  • Safari is not supported under Microsoft Windows as Apple has discontinued support.

Other web browsers may work with Wise Owl Legal, but they have not been extensively tested. You may receive a pop-up warning screen if you use an unsupported or untested web browser. Wise Owl helpdesk staff may not be able to provide support if you are using an untested web browser; you will be asked to use a supported browser instead.

Javascript and cookies must be enabled in your web browser for the Wise Owl Legal site.

Automatic Document Check-in / Check-out

TODO - when document module is working. Will probably only work on Windows OS, and may require Flash / Silverlight to work on Firefox / Chrome.

Documents Module Integration

Wise Owl Legal uses a web browser independent technology to launch Microsoft Office Documents directly in the approprate Microsoft Office application. No special installation or plugins are required. However, for the best experience, some additional configuration of your web browser is highly recommended.

TODO: configuration to avoid confirmation / security prompts for Edge, IE, Chrome, Firefox.

On mobile devices, MS Office documents are view-only. Editing is not supported.

Wise Owl Legal uses WebDAV technology to support editing of Microsoft Office Documents. Although Wise Owl Legal only supports editing documents via the web browser interface, other WebDAV technologies may be able ot access your documents. The Wise Owl Helpdesk cannot provide support for 3rd party WebDAV access.

Microsoft Office

Microsoft Office 2010 and newer is supported.

Documents may be edited using the appropriate MS Office application (Word, Excel and Powerpoint). Other applications are not supported (Eg: Visio, Publisher, OneNote).

Documents 

Spell Checking

Australian English dictionaries are available for most major web browsers. Some require a 3rd party add-on.

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Minimum Operating Systems for desktop environments:

• Microsoft Windows Vista or newer. Windows 7 or newer is recommended. 
  • 32 and 64 bit operating systems are supported. We recommend 64 bit operating systems on all newly purchased computers.
  • Windows XP Extended supported ended in March 2014. This means no new updates are being released for Windows XP, ever. As such, we do not support Windows XP and highly recommend all clients upgrade to a newer version of Windows immediately.  
• MacOS X TODOMac OS X Mavericks or newer

Linux based systems may work if a recent web browser is installed, however some functionality will not be available. Wise Owl Legal has done only basic testing on Linux systems, as such, Linux based systems are not supported by the Wise Owl Helpdesk.

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Wise Owl Legal is primarily designed for use on desktop system. While some support for iOS and Android based devices is available, we do not recommend using mobile devices for day-to-day usage. Support is best on tablet sized devices. Data entry is particularly troublesome and we recommend using tablet devices for viewing and accessing documents only.

In particular, the following modules are not supported on tablet and phone devices:

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Wise Owl Legal does not have any particular hardware requirements in terms of CPU, RAM or hard disk. In general, you should consult the minimum hardware requirements of your web browser. Obviously, more powerful computers and larger screens will improve speed and productivity. A larger, wide screen monitor will considerably improve your experience in Wise Owl Legal.

Recommended:

• Operating System: Windows Server 2012 R2 Standard
• CPU: 4 cores, 2GHz+, 64 bit
• RAM: 16GB
• HDD: solid state drive for system data
• HDD: 200GB+, RAID1 / RAID5 / RAID10
• Local Backup: ShadowProtect backup to external HDDs (minimum 3 disks, 1TB in size) OR network storage
• Remote Backup: ShadowProtect backup to remote location
• Internet: high speed broadband
• Admin Access: administrative access is required for initial installation and subsequent updates
• Database: SQL Express 2012 Standard Edition
• SSL Certificate: required for remote access

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