Microsoft is constantly updating its security. Due to this, Wise Owl needs to be added in as a Trusted Site in order for Word to work properly and allow you to edit documents.
If Wise Owl is not a Trusted Site and Location, document may not open correctly, or at all.
Remove Enable Editing on Documents (AKA Trusted sites)
...
- Open a Word Document and go to File > Options
- Once the Options Tab appears, select Trust Center > Trust Center Settings
3. In the Trust Center, select Trusted locations > Add new location, enter
Enter your Wise Owl URL, and tick tick "Allow Trusted Locations on my network"
Also tick "Subfolders of this location are also trusted"
The warning belowcomes directly from Microsoft Word and can be caused by not having Wise Owl listed as a trusted site or location.
If you are unable to add in the trust location into Microsoft Word due to security settings on your computer, you may need to get your IT person involved. Alternatively, you can contact Wise Owl and we will provide our IT support to resolve the error.
