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These are System updates and Resource Pack Updates. Whenever an update goes out, you will receive the messages similiar to the pictures below showing what has been updated.
System Updates
These System updates appear in a green message box along the top of your Wise Owl database.
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This is also used to add in new reports that are requested by Wise Owl Users. When your Wise Owl database received a System Update (as above), it will usually receive a Report Pack Update as well to ensure that all reports are kept up to date with the current release.
A Document Template or 'Docpack' Resource update includes changes to any of the Document Templates provided by Wise Owl Legal.
This update includes any new document template packs that have been created as well as updates to existing packs that are already released into your database based on what has been updated in the Courts or other document template providers.
Resource Pack Update Failures
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If you do see the red error message and are concerned, please send through a screenshot to the Wise Owl Support desk.