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- Check the transaction that this is linked to for any issues. E.g. This is a receipt. Check that the Invoice in QBO is open, unpaid (or partially paid) NOT closed.
- Make sure the WOL matter (customer in QuickBooks Online) has bill with parent set.
- Check that the Matter is under the correct Primary Client (Customer) in QBO
- Also check the transaction '123' is the correct type and is linked to WOL correctly.
- Resolve the error and attempt to repost the receipt