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Open the Control Panel by clicking start menu on your computer and typing in Control Panel. Click on the Control Panel App.
On your Control Panel, Click the Internet Options
If you can't find the Internet Options, go to the top right hand side of the control panel and search for internet options.On the Internet Properties page that opens, Click on the Security Tab then to Trusted Sites and then Sites
Within the Sites screen, Enter your Wise Owl URL into the ‘add this website to the zone’ section and then press Add.
You can then close out of all the Screens and your Wise Owl documents will open in Microsoft Word without the Enable Editing bar at the top.
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If you are unable to add in the trust location into Microsoft Word due to security settings on your computer, you may need to get your IT person involved. Alternatively, you can contact Wise Owl and we will provide our IT support to resolve the error.
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