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If Wise Owl is not a Trusted Site and Location, document may not open correctly, or at all.
see Also Some of the solutions include:
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Form Based Sign On
Turn on this setting in Word
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Click on a Wise Owl document to open and select YES.
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Log into Wise Owl
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Your letter will open. (Yea!)
Adding to trusted Sites
How to add Wise Owl to Word’s trust center
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Enter your Wise Owl URL, and tick "Allow Trusted Locations on my network"
Also tick "Subfolders of this location are also trusted"
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The warning belowcomes below comes directly from Microsoft Word and can be caused by not having Wise Owl listed as a trusted site or location.
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