Minimum System Requirements
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Wise Owl Legal is developed using the current HTML5 web standards. It should work on any modern web browser supporting HTML5. However, the the following web browsers are officially supported in Wise Owl Legal (on desktop and mobile devices):
Internet Explorer 11 or Microsoft Edge
Internet Explorer 11 in Windows 7 and Windows 8.
Microsoft Edge in Windows 10.
Note that Internet Explorer 11 is the last version of Internet Explorer. All new features and development from Microsoft is being made to Microsoft Edge. We recommend Wise Owl Legal users using Internet Explorer develop a migration plan to Microsoft Edge on Windows 10, or use an alternative browser.
Automatic spell checking may require a 3rd party add-on for Windows 7. Windows 8 and 10 include spell checking support. Please see Spell Checking Support.
Mozilla Firefox versions up to 6 months old
As new versions of Firefox are released every 6-8 weeks, we only support versions released in the last 6 months. We recommend upgrading to the most current version as soon as it becomes available.
The most current Firefox Extended Support Release is also supported for 12 months after release.
There are portable versions of Firefox available from PortableApps which do not require administrative rights to install.
Australian English dictionaries are available for download. We recommend installing the en-GB version of Firefox for best language support. Please see Spell Checking Support for more details.
Google Chrome versions up to 6 months old
As new versions of Chrome are release every 6-8 weeks, we only support versions released in the last 6 months. We recommend upgrading to the most current version as soon as it becomes available.
Chrome does not require administrative rights to install.
Australian English dictionaries are installed by default, but may require manual activation. Please see Spell Checking Support.
Apple Safari 7.0 or newer
Safari is recommended for Macintosh computers and iPhone / iPad devices.
Safari version 7.0 is installed with OS X Mavericks
Safari is not supported under Microsoft Windows as Apple has discontinued support.
Other web browsers may work with Wise Owl Legal, but they have not been extensively tested. You may receive a pop-up warning screen if you use an unsupported or untested web browser. Wise Owl helpdesk staff may not be able to provide support if you are using an untested web browser; you will be asked to use a supported browser instead.
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To avoid security prompts when opening documents from various browsers, you will need to complete the following:
Open Control Panel
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Go to Internet > Security > Trusted Sites > Sites
Enter in the URL of your Wise Owl Legal page and select add
Close Control Panel and continue using Wise Owl Legal
On mobile devices, MS Office documents are view-only. Editing is not supported.
Non-Office documents (eg: images, plain text files, html files, mp3 files, etc) are displayed in your web browser in a view-only mode. The exact display and functionality is dependent on your Web Browser. A download option is always available.
Wise Owl Legal uses WebDAV technology to support editing of Microsoft Office Documents. Although Wise Owl Legal only supports editing documents via the web browser interface, other WebDAV technologies may be used to access your documents. The Wise Owl Helpdesk cannot provide support for 3rd party WebDAV applications.
Microsoft Office
Microsoft Office 2010 desktop version and newer is supported in Windows and Mac.
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Minimum Operating Systems for desktop environments:
Microsoft Windows 7 or newer.
32 and 64 bit operating systems are supported. We recommend 64 bit operating systems on all newly purchased computers.
Windows XP Extended supported ended in March 2014. This means no new updates are being released for Windows XP, ever. As such, we do not support Windows XP and highly recommend all clients upgrade to a newer version of Windows immediately.
Mac OS X Mavericks or newer
Linux based systems may work if a recent web browser is installed, however some functionality will not be available. Wise Owl Legal has done only basic testing on Linux systems, as such, Linux based systems are not supported by the Wise Owl Helpdesk.
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Wise Owl Legal is primarily designed for use on desktop system. While some support for iOS and Android based devices is available, we do not recommend using mobile devices for day-to-day usage. Support is best on tablet sized devices. Data entry is particularly troublesome and we recommend using tablet devices for viewing and accessing documents only.
In particular, the following modules are not supported on tablet and phone devices:
Trust Accounting
Supported devices:
Any device that has access to a browser, including:
Tablets (e.g. Apple, Microsoft, Samsung, Amazon, Google)
Smart Phones
End User Hardware
Wise Owl Legal does not have any particular hardware requirements in terms of CPU, RAM or hard disk. In general, you should consult the minimum hardware requirements of your web browser. Obviously, more powerful computers and larger screens will improve speed and productivity.
As a general guide, the following hardware is recommended as a minimum, but you should consult your IT support provider or the Wise Owl Helpdesk for exact requirements:
CPU: 2 cores, 2 GHz
RAM: 4GB
HDD: solid state disk (SSD)
22" monitor
Server Hardware
Wise Owl Legal is a web based product. You may host Wise Owl Legal on your own server, a dedicated server or a cloud based server in our secure data centre. Virtual and physical servers are supported.
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Minimum Server Hardware (for up to 6 users):
Operating System: Windows Server 2012 R2 Essentials
CPU: 2 cores, 2GHz+, 64 bit. Intel Core i3 is supported, Intel Xeon recommended
RAM: 3.5GB (for virtual servers), 4GB (for physical servers). ECC RAM is required.
HDD: 200GB RAID 1 (mirroring for data security) - 120GB for base operating system, 80GB for Wise Owl Legal database and documents
Backup: Windows Server Backup to external HDDs (minimum 3 disks, 500GB in capacity)
Internet: a broadband connections is required for verifying license, downloading updates and remote support
Admin Access: administrative access to the server is required for installation, subsequent updates and remote support
Database: MS SQL Server 2012 or 2014 Express Edition
SSL Certificate: required for remote access
UPS: a 30 minute battery backup is highly recommended
Important: a server only meeting the minimum requirements must be dedicated to hosting the Wise Owl Legal database and must NOT be used as a workstation for staff.
Recommended Shared Workstation Hardware (for up to 6 users):
Operating System: Windows 10 Pro / Professional x 2 (Windows 7 is not supported)
CPU: 4 cores, 2GHz+, 64 bit. Intel Core i5, i7 or Xeon (recommended)
RAM: 16GB. ECC RAM highly recommended
HDD: 1TB RAID 1 - 250GB for host operating system (workstation), 120GB for Wise Owl operating system (server), 80GB for Wise Owl Legal database and documents
Local Backup: Windows Backup to external HDDs (minimum 3 disks, 1TB in capacity)
Internet: a broadband connections is required for verifying license, downloading updates and remote support
Admin Access: administrative access to the server is required for installation, subsequent updates and remote support
Database: MS SQL Server 2012 or 2014 Express Edition
SSL Certificate: required for remote access
UPS: a 30 minute battery backup is highly recommended
Important: the shared workstation configuration must remain running 24/7, if the workstation is turned off each night important updates and maintenance will not happen
Recommended Server Hardware for best performance or more than 6 users:
Operating System: Windows Server 2012 R2 Standard
CPU: 4+ cores, 2GHz+, 64 bit. Intel Xeon
RAM: 16GB, ECC RAM is required.
HDD: 500GB RAID 1 - 120GB for base operating system, 380GB for Wise Owl Legal database and documents
Local Backup: ShadowProtect backup to external HDDs (minimum 3 disks, 1TB in capacity)
Remote Backup: ShadowProtect backup to remote location
Internet: a fixed, high speed broadband connections is required for verifying license, downloading updates and remote support
Admin Access: administrative access to the server is required for installation, subsequent updates and remote support
Database: MS SQL Server 2012 or 2014 Standard Edition
SSL Certificate: required for remote access
UPS: a 30 minute battery backup is highly recommended
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TODO: printers