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To prevent Microsoft Outlook from Disabling the OWL Outlook Helper, please open your Outlook before following the steps below.

  1. Select File > Manage COM Add-Ins

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  2. Scroll down the list of Add-Ins until you find Wise OWl Legal Outlook Helper and Choose 'Always enable this add-in'

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  3. Apply this change and then close out of the Manage COM Add-Ins screen.