External Accounting Integration
The External Integration relies on the Accounting System Name on the contact and this cannot be changed unless it is also changed in your external accounting software.
When a change is made to the Accounting System Name, a warning box comes up that asks you to confirm that you have updated the external accounting software name as well.
If you tick this box and accept the change in your OWL Database and you do NOT make the same change in your external accounting software, the connection for that contact will be broken and have far reaching consequences.
If you are unsure how to update the external accounting software, please contact the Wise Owl HelpDesk.