Issues Interacting with Other Programs
- Queenie Flores
- Gemma Heidemann
Whenever you are using multiple software programs, it is important to note whether they work harmoniously or if there are tricks that will prevent you working efficiently. Below is information about known issues with some programs that may cause inconsistent behaviour within Wise Owl Legal. Also included is fixes on how to address these.
Using Bitwarden Chrome Extension or Other Auto-fillers
When using auto-fill tools like the Bitwarden Chrome extension or other similar auto-fillers, you may experience issues with Wise Owl Legal, particularly when interacting with search fields or other input areas. This is because these tools can interfere by trying to auto-fill fields where it’s not necessary, leading to unexpected behaviour in the software.
Common Issues:
Auto-fill suggestions appearing in search fields
Auto-filled data overwriting your manual inputs
Difficulty entering text in certain fields due to auto-fill interference
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How to Disable the Bitwarden Chrome Extension:
To avoid these issues, you can temporarily disable the Bitwarden extension in Chrome while still keeping it available for other uses.
Here’s how:
Click on the Bitwarden icon in your Chrome browser toolbar.
Right-click on the Bitwarden icon.
Select Manage Extensions from the dropdown menu.
Toggle the "Off" button to disable the extension temporarily.
By turning off the extension, you can still manually log into your accounts using Bitwarden via the desktop app or web vault without interfering with your browsing experience in Wise Owl Legal.
Alternative: Using Google Password Manager
If you still need password management while working in Chrome, you can switch to using Google Password Manager as an alternative, which is built directly into the browser and tends to have less interference with Wise Owl Legal.
Here’s how to ensure Google Password Manager is active:
Open Chrome Settings by clicking the three dots in the top-right corner of your browser.
Go to Passwords under the Autofill section.
Ensure the "Offer to save passwords" option is enabled.
Google Password Manager will now save and autofill passwords without interfering with Wise Owl Legal’s input fields.
This way, you can continue using Bitwarden outside of Chrome and rely on Google Password Manager for a seamless experience in your browser.
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