Finance - Previous Activity

By selecting the Previous Activity button on the Accounting and Finance Module page, or on the Pending Records page, you will be taken to the Previous Records page.
This page shows all previously exported records to your external accounts and any errors that are held against records that could not post.

OR

This area can also be searched depending on the parameters entered and should any errors occur, they will appear in this area.
Errors might occur if the previously mentioned Item Lists are not entered correctly.

Should an error occur that you are aware of, there will be a ‘resolve’ button to the right of the error.
By selecting the resolve button, you are acknowledging that you have fixed the error on the record that has had issues posting.

If you are unsure about the errors or cannot see this page, first contact your supervisor. If there are still queries, contact your Wise Owl Legal Help Desk for assistance.

Troubleshooting Errors

See below for some of the errors you may come across and how to fix them

Item 'xxx' (xx) has not been successfully imported for this invoice

Found existing record in External Accounting System